Privacy Policy
Effective January 1, 2026
Prestige Rocklin Concrete and Masonry, rocklinconcreteandmasonry.com, sales@rocklinconcreteandmasonry.com
What this policy covers
This policy explains what information Prestige Rocklin Concrete and Masonry collects when you use our website, why we collect it, how long we keep it and what you can ask us to do with it. We're a masonry contractor in Rocklin, CA, and we only collect what we need to answer your questions, give you an estimate and do the work you hire us for.
It applies to this website, from the home page through every service and city page, and to the information you give us by phone, email or our contact form. If you want to know more about who we are before reaching out, our About page has that.
Information you give us
When you fill out our contact form, call us or email us, we collect the details you choose to share. That usually includes:
Your name, phone number and email address, so we can reply to you.
Your property address or general location, so we can set up an on-site estimate.
A description of the job and any photos you send, so we understand the work before we come out.
Our contact form is hosted by an outside form service, which receives what you type and passes it to us. That service handles your entries under its own privacy terms. We don't ask for payment card numbers, Social Security numbers or other sensitive details through the website, so please don't send them that way.
Information collected automatically
Like most websites, ours can collect some technical information when you visit. This can include your browser type, device type, the pages you look at, how long you stay and the site that sent you here. It's used in summary form to see which pages are useful and what's not working, not to identify you personally.
We may use cookies, which are small files your browser stores, along with similar tools from analytics providers to gather this information. You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.
How we use your information
We use what you share to reply to your request, schedule and give estimates, plan and do the job, send invoices and follow up after the work is done. We may also use it to keep records of past jobs, which helps if you call us back years later about the same wall or patio.
We don't sell your personal information. We share it only when we need to get your job done, such as with a supplier delivering materials to your address, with service providers who run our website, form or phone tools, or when the law requires it.
How long we keep it
We keep your contact details and job records for as long as we need them to serve you, honor any guarantee on the work and meet tax and business recordkeeping rules. If you contacted us but never hired us, we keep your inquiry only as long as it's useful for following up, then delete it.
Website analytics data is kept in summary form by our analytics provider for the period that provider sets. When we no longer need information, we delete it or remove anything that ties it to you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you about anything other than an active job. We'll handle those requests within a reasonable time, and we may need to confirm who you are first so we don't hand your details to someone else.
California residents may have added rights under state privacy law. Whether or not those laws apply to a business our size, we'll honor reasonable requests to see, correct or delete your information. We may keep some records if the law requires it, such as records tied to payments.
How we protect your information
We limit access to your information to the people on our team who need it to do your job, and we use reputable providers for our website, form and email. No website or email system is completely secure, so we can't promise that information sent online will never be intercepted, but we take reasonable steps to keep it safe.
Children's privacy
This website is meant for adults arranging work on their home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it applies from the time it's posted.
Questions or privacy concerns
If you have a question about your information or want to make a request, call us at (916) 666-6314 or reach us through our Contact page. We're available Mon–Fri from 6 AM to 9 PM and Sat–Sun from 8 AM to 10 PM, and we reply within 1 business day.